Our most complete service offering. We handle everything that an in-house IT department would support. But we still do it for less than you would pay for a full time employee. This plan includes the following features:
- Our highest priority support
- Unlimited help desk support via phone, email, and on site visits
- 24x7x365 monitoring of critical servers you denote, and oversight of backups
- Security and Service Pack updates
- After hours and weekend support for “system down” events
- Monthly reports with a list of work performed, support calls handled, etc.
- IT budgeting and other IT strategy planning to assist with your business needs
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